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A New Clean

To our valued guests:

The team at the Redcastle Oceanfront Golf & Spa Hotel are entirely focused on your experience during your time here and our priority is your health and safety. We want to reassure you that we closely follow guidance and procedures outlined by Fáilte Ireland and the Irish Health Services Executive (HSE) regarding the COVID-19 safety measures, to support the health, safety and wellbeing of our guests, our staff and our community. Outlined below for your convenience is current health & safety updates per department and each element of your guest journey throughout the castle to assist with your stay.

Please note from the 7th of December all guests residing overnight at the Redcastle Hotel, enjoying indoor dining or use of the gym are required as per recent government guidelines to present proof of vaccination or immunity upon check in, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity unless unaccompanied by an adult. A maximum of 6 adults per table (maximum of 15 persons when including children, aged 12 or younger) may be seated at one table in our Restaurant and Bar areas.  

Residential guests are welcome to avail of our Restaurant and Bar areas until midnight, all non-residential guests are welcome to dine in our bar and restaurant areas until 8pm as per the recent government guidelines.

All non-residential guests attending a wedding at Redcastle Hotel are not required to present proof of vaccination or immunity. 

Reservations are required in advance for all areas of the hotel; kindly call our team on +353749385555 or email reservations@redcastlehotel.com to make your booking. 

 Thank you for your continued support and we look forward to welcoming you all back to the Redcastle Oceanfront Golf & Spa Hotel.
• Find out all the information you need about your visit at www.redcastlehotel.com
• Reduced capacities within all areas to allow for social distancing
• Our Internal food and beverage outlets including The Captain’s Bar, The Deck and The Edge Restaurant are available for residents of the hotel only, as well as our swimming pool, gym, CARA Organic Beauty Spa. Please note capacity in the pool is significantly reduced to 4 pax per session and showering facilities are not available. Pre booking is advised for all leisure and dining areas.
• In line with the existing guidelines, the bar closing time is 11.30pm and we can only seat a max of 6 people per table. As per the new guidelines non-resident guests may book spa treatments. Non-resident spa guests cannot access any other part of the hotel during their visit.
  • Kindly note from the 7th of December all guests residing overnight at the Redcastle Hotetl, enjoying indoor dining or use of the gym are required as per recent government guidelines to present proof of vaccination or immunity upon check in, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity unless unaccompanied by an adult.
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay 
  • Visible signage outlining hygiene protocols at the hotel have been placed around the property, and our colleagues will observe social distancing whilst checking you in and out 
  • Room key cards will be disinfected with medical-grade antimicrobial agent after each stay
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay 
  • Frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout the hotel 
  • Furniture has been rearranged in lobbies and communal areas in such a way to allow you to enjoy our facilities with proper social distancing 
  • Hand sanitiser stations are available throughout the hotel at every necessary location 
  • Signage will remain in place throughout our public areas to remind our guests to observe social distancing and hand washing 
  • Doorways will be left open where allowed to reduce contact, and elevator usage will be monitored to limit capacity and ensure priority access for those in need
  • A thorough cleaning and sanitising programme is in place for all guest bedrooms and bathrooms in preparation for your arrival with specific extra attention being given to all touch points throughout 
  • All additional collateral, furnishings and non-essential items will be removed from our bedrooms so we can focus on the highest levels of cleanliness 
  • Linens will be washed at a minimum of 70°C for at least 25 mins to kill potential bacteria 
  • When room is fully cleaned and inspected, sticker is placed on the door that room has been cleaned and sealed for your protection 
  • Newspapers, magazines, and all paperwork will be removed from guestrooms and replaced by our complimentary PressReader App which grants you access to over 7,000 newspapers and magazines via your own personal devices 
  • Guest directories are available to view on your television, up to date menus and information on the hotel are also updated on the hotel website
  • In order to maintain social distancing, all breakfast, dinner, lunch and afternoon tea bookings are to be made in advance to secure availability. Please contact our Reservations team on +353749385555 to make your reservation 
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay 
  • All guests visiting Redcastle Hotel for indoor dining are required as per recent government guidelines to present proof of vaccination or immunity, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity when accompanied with an adult.
  • A maximum of 6 adults per table (maximum of 15 persons when including children, aged 12 or younger) may be seated at one table in our Restaurant and Bar areas.
  • All dining services will now have the option of in-room and takeaway, in addition to table service 
  • Tableware including all used and unused wares, condiments and linens will be removed and disinfected after each party has left. Table tops and chair arms will also be disinfected after each seating
  • Please note from the 7th of December all guests (including residential guests) visiting the gym are required as per recent government guidelines to present proof of vaccination or immunity upon arrival, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity unless unaccompanied by an adult.
  • Spa treatments rooms and the relaxation room are open, treatments of 45 minutes or more are available. Please visit our CARA Organic Beauty Spa website page for more information on treatments or contact spa@redcastlehotel.com to book 
  • Our pool is constantly being monitored and an intensive cleaning programme is carried out through the day focusing on high volume areas and touch points 
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay
  • An enhanced educational and training program for all employees will run continuously, to ensure the utmost levels of safety and security throughout all areas of our operations 
  • Any local health guidelines around the wearing of Personal Protective Equipment will be strictly adhered to by our teams across all departments from guest services to back-of-house and kitchens 
  • A robust hand washing program is in place with all employees required to thoroughly wash their hands every 60 minutes, with records kept 
  • Each member of the Redcastle Hotel team will be wearing all appropriate Personal Protective Equipment
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